RT @Rebecca_Baines_: Really enjoyed presenting at @careopinionau conference. Here's some links to the research papers we've created about #…

RT @Rebecca_Baines_: Really enjoyed presenting at @careopinionau conference. Here's some links to the research papers we've created about #…

RT @Rebecca_Baines_: Really enjoyed presenting at @careopinionau conference. Here's some links to the research papers we've created about #…

RT @Rebecca_Baines_: Really enjoyed presenting at @careopinionau conference. Here's some links to the research papers we've created about #…

Really enjoyed presenting at @careopinionau conference. Here's some links to the research papers we've created about #onlinefeedback including how to respond to & embed feedback in an organisation #coaconf21 https://t.co/NTUm1Xxs4f https://t.co/CqLSvJ

RT @Rebecca_Baines_: @NIHRevidence @lcraig_linda absolutely https://t.co/VzCyMw6OjC :) #nihrptexp

@NIHRevidence @lcraig_linda absolutely https://t.co/VzCyMw6OjC :) #nihrptexp

RT @dr_know: We actually already have lots of patient experience data, we just don’t do anything with it! @Rebecca_Baines_ https://t.co/iJ8…

RT @dr_know: We actually already have lots of patient experience data, we just don’t do anything with it! @Rebecca_Baines_ https://t.co/iJ8…

RT @dr_know: We actually already have lots of patient experience data, we just don’t do anything with it! @Rebecca_Baines_ https://t.co/iJ8…

RT @dr_know: We actually already have lots of patient experience data, we just don’t do anything with it! @Rebecca_Baines_ https://t.co/iJ8…

RT @Rebecca_Baines_: Putting an application together and wondered if anyone has used/is using/plans to use the #feedback response framework…

RT @Rebecca_Baines_: Putting an application together and wondered if anyone has used/is using/plans to use the #feedback response framework…

RT @Rebecca_Baines_: Putting an application together and wondered if anyone has used/is using/plans to use the #feedback response framework…

RT @Rebecca_Baines_: Putting an application together and wondered if anyone has used/is using/plans to use the #feedback response framework…

RT @Rebecca_Baines_: Putting an application together and wondered if anyone has used/is using/plans to use the #feedback response framework…

RT @Rebecca_Baines_: Putting an application together and wondered if anyone has used/is using/plans to use the #feedback response framework…

RT @Rebecca_Baines_: Putting an application together and wondered if anyone has used/is using/plans to use the #feedback response framework…

Putting an application together and wondered if anyone has used/is using/plans to use the #feedback response framework we #coproduced with @careopinion @headscount? Would be great to hear how/if people are using it, and any impacts its made? https://t.co/F

RT @Rebecca_Baines_: Presenting our journey of #ppi in research @intppieval today in the Etal room. It’s not always research outcomes that…

RT @Rebecca_Baines_: Presenting our journey of #ppi in research @intppieval today in the Etal room. It’s not always research outcomes that…

RT @Rebecca_Baines_: Presenting our journey of #ppi in research @intppieval today in the Etal room. It’s not always research outcomes that…

RT @Rebecca_Baines_: Presenting our journey of #ppi in research @intppieval today in the Etal room. It’s not always research outcomes that…

RT @Rebecca_Baines_: Presenting our journey of #ppi in research @intppieval today in the Etal room. It’s not always research outcomes that…

RT @Rebecca_Baines_: Presenting our journey of #ppi in research @intppieval today in the Etal room. It’s not always research outcomes that…

Presenting our journey of #ppi in research @intppieval today in the Etal room. It’s not always research outcomes that are most important, it’s also about the process you undertook as a team. Sometimes we overlook this. Thank you @Heads_Count @careopinion h

RT @Anniecoops: The Plymouth Response Framework is great. Its simple, and easy to understand and most importantly was coproduced with servi…

RT @Rebecca_Baines_: Glad you find it helpful @Anniecoops Great to see our work being shared, discussed and used. Massive thank you to all…

RT @Rebecca_Baines_: Glad you find it helpful @Anniecoops Great to see our work being shared, discussed and used. Massive thank you to all…

RT @Anniecoops: The Plymouth Response Framework is great. Its simple, and easy to understand and most importantly was coproduced with servi…

RT @Rebecca_Baines_: Glad you find it helpful @Anniecoops Great to see our work being shared, discussed and used. Massive thank you to all…

RT @Anniecoops: The Plymouth Response Framework is great. Its simple, and easy to understand and most importantly was coproduced with servi…

RT @Rebecca_Baines_: Glad you find it helpful @Anniecoops Great to see our work being shared, discussed and used. Massive thank you to all…

RT @Rebecca_Baines_: Glad you find it helpful @Anniecoops Great to see our work being shared, discussed and used. Massive thank you to all…

Glad you find it helpful @Anniecoops Great to see our work being shared, discussed and used. Massive thank you to all those involved in #coproducing this research including @Heads_Count @careopinion @rjonesplymouth and the fantastic John

RT @trcyoregan: @SCoRMembers wondering about how to begin with a response to patient feedback? Take a look at this framework... https://t.c…

RT @trcyoregan: @SCoRMembers wondering about how to begin with a response to patient feedback? Take a look at this framework... https://t.c…

@SCoRMembers wondering about how to begin with a response to patient feedback? Take a look at this framework...

The Plymouth Response Framework is great. Its simple, and easy to understand and most importantly was coproduced with service users #CareOpinionMCR https://t.co/JHm3ooNpX3 @Rebecca_Baines_

Responding effectively to adult mental health patient feedback in an online environment: A coproduced framework - Baines - - Health Expectations - Wiley Online Library https://t.co/0mvPuCssIw

RT @drmarionlynch: #100daysmedhum 0/100 how pt stories have informed framework to support how we respond to complaints. Such narratives pro…

RT @Rebecca_Baines_: @AlbertaPFCC @jamesfm55 Here’s our latest paper that provides a patient led best practice response framework https://t…

@wecoproduce @gbrgsy A link to our paper can be freely accessed here https://t.co/VzCyMw6OjC would be great to hear what you think :)

RT @Rebecca_Baines_: @AlbertaPFCC @jamesfm55 Here’s our latest paper that provides a patient led best practice response framework https://t…

#100daysmedhum 0/100 how pt stories have informed framework to support how we respond to complaints. Such narratives provide person centred focus which moves away from professional distance & defence & away from org. governance & towards regard

RT @Rebecca_Baines_: @AlbertaPFCC @jamesfm55 Here’s our latest paper that provides a patient led best practice response framework https://t…

This is such an interesting paper on how to respond effectively to feedback. "The beneficial impacts of receiving positive feedback should not be undermined." Too true! #gratitude https://t.co/DHUPjWdaZd

@AlbertaPFCC @jamesfm55 Here’s our latest paper that provides a patient led best practice response framework https://t.co/VzCyMw6OjC would be more then happy to have a chat if helpful? :)

RT @Rebecca_Baines_: @frazerunderwood @careopinion Of course :) Responding effectively to adult mental health patient feedback in an online…

RT @Rebecca_Baines_: @frazerunderwood @careopinion Of course :) Responding effectively to adult mental health patient feedback in an online…

RT @Rebecca_Baines_: @frazerunderwood @careopinion Of course :) Responding effectively to adult mental health patient feedback in an online…

RT @Rebecca_Baines_: @frazerunderwood @careopinion Of course :) Responding effectively to adult mental health patient feedback in an online…

@frazerunderwood @careopinion Of course :) Responding effectively to adult mental health patient feedback in an online environment: A coproduced framework - Baines - - Health Expectations https://t.co/ahOBaMvOnI would be great to stay in touch and continue

RT @Rebecca_Baines_: Great to see our paper being shared, it contains some helpful diagrams to strengthen feedback response quality from a…

RT @LLocock: Paper on framework for analysing responses to feedback mentioned by @TimHunt59 at #inquireuk https://t.co/wmbx71EEdM

RT @jamesfm55: How you respond to feedback on @careopinion can make a big difference. Register for this webinar to learn about new research…

RT @jamesfm55: How you respond to feedback on @careopinion can make a big difference. Register for this webinar to learn about new research…

RT @jamesfm55: How you respond to feedback on @careopinion can make a big difference. Register for this webinar to learn about new research…

How you respond to feedback on @careopinion can make a big difference. Register for this webinar to learn about new research on this issue. https://t.co/atODSeOEM7

A possible WPE activity free webinar https://t.co/8ZkAHzalzw

RT @jamesfm55: "It is hard to forge a trustful relationship with someone without knowing their name" New research on what ppl want in respo…

RT @jamesfm55: Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise wha…

RT @jamesfm55: Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise wha…

RT @jamesfm55: Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise wha…

RT @jamesfm55: Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise wha…

RT @jamesfm55: Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise wha…

RT @jamesfm55: Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise wha…

RT @jamesfm55: Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise wha…

RT @jamesfm55: Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise wha…

RT @jamesfm55: Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise wha…

RT @jamesfm55: "It is hard to forge a trustful relationship with someone without knowing their name" New research on what ppl want in respo…

RT @jamesfm55: Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise wha…

Service users talking about online feedback on @careopinion: "it must get back to them, it must make a change, otherwise what's the point?" https://t.co/qIKcVfZkhN

RT @jamesfm55: "It is hard to forge a trustful relationship with someone without knowing their name" New research on what ppl want in respo…

RT @jamesfm55: "It is hard to forge a trustful relationship with someone without knowing their name" New research on what ppl want in respo…

RT @jamesfm55: "It is hard to forge a trustful relationship with someone without knowing their name" New research on what ppl want in respo…

RT @jamesfm55: "It is hard to forge a trustful relationship with someone without knowing their name" New research on what ppl want in respo…

"It is hard to forge a trustful relationship with someone without knowing their name" New research on what ppl want in response on @careopinion https://t.co/qIKcVfZkhN

RT @jamesfm55: Which is not in keeping with emerging best practice... (cc @Rebecca_Baines_ ) https://t.co/qIKcVfZkhN

RT @jamesfm55: Which is not in keeping with emerging best practice... (cc @Rebecca_Baines_ ) https://t.co/qIKcVfZkhN

RT @CEO_POAustralia: At @ptopinion we find the quality of responses to stories is highly important, and we provide support for our subscrib…

Which is not in keeping with emerging best practice... (cc @Rebecca_Baines_ ) https://t.co/qIKcVfZkhN

RT @CEO_POAustralia: At @ptopinion we find the quality of responses to stories is highly important, and we provide support for our subscrib…

RT @Rebecca_Baines_: Isn’t rocket science but is so important for patient satisfaction, public perceptions and trust. Would be great to hea…

RT @jamesfm55: Responding well to online feedback isn't #RocketScience. But it's still good to have evidence-based guidance! 👍👍 https://t.…

RT @JaneDanforth: Responding effectively to adult mental health patient feedback in an online environment: A coproduced framework - Baines…

RT @JaneDanforth: Responding effectively to adult mental health patient feedback in an online environment: A coproduced framework - Baines…

RT @jamesfm55: Responding well to online feedback isn't #RocketScience. But it's still good to have evidence-based guidance! 👍👍 https://t.…

RT @JaneDanforth: Responding effectively to adult mental health patient feedback in an online environment: A coproduced framework - Baines…

RT @Rebecca_Baines_: Isn’t rocket science but is so important for patient satisfaction, public perceptions and trust. Would be great to hea…

RT @JaneDanforth: Responding effectively to adult mental health patient feedback in an online environment: A coproduced framework - Baines…

RT @Rebecca_Baines_: Isn’t rocket science but is so important for patient satisfaction, public perceptions and trust. Would be great to hea…

RT @JaneDanforth: Responding effectively to adult mental health patient feedback in an online environment: A coproduced framework - Baines…

Responding effectively to adult mental health patient feedback in an online environment: A coproduced framework - Baines - - Health Expectations - Wiley Online Library https://t.co/r4WtKnagop

RT @Rebecca_Baines_: Isn’t rocket science but is so important for patient satisfaction, public perceptions and trust. Would be great to hea…

RT @jamesfm55: Responding well to online feedback isn't #RocketScience. But it's still good to have evidence-based guidance! 👍👍 https://t.…

RT @jamesfm55: Responding well to online feedback isn't #RocketScience. But it's still good to have evidence-based guidance! 👍👍 https://t.…

RT @CEO_POAustralia: At @ptopinion we find the quality of responses to stories is highly important, and we provide support for our subscrib…

RT @CEO_POAustralia: At @ptopinion we find the quality of responses to stories is highly important, and we provide support for our subscrib…

At @ptopinion we find the quality of responses to stories is highly important, and we provide support for our subscribers in this area. Here is a recently published evidence-based article that highlights this importance https://t.co/lfUiLscW8M